iYogi, the fastest growing on-demand consumer tech services company, today announced it has partnered with Carbonite®, a leading provider of online backup, to offer easy-to-use and affordable online backup from Carbonite to its customers.
Carbonite online backup will now be provided to iYogi’s 140,000 consumer and small business customers to safeguard their computers and most valuable data as a part of the service’s unlimited support program. Annual unlimited comprehensive support for PC’s, printers, MP3 players, digital cameras and more than 100 software applications is $139.99 a year.
“Carbonite offers our customers the easiest, simplest and most affordable method of protecting the irreplaceable contents of their computers,” said Uday Challu, iYogi Co-founder and CEO. “Adding Carbonite to our comprehensive range of services allows us to continue to provide our customers with the support needed to run at peak performance.”
iYogi is the world’s-fastest growing provider of comprehensive direct-to-consumer and small business remote tech support, with support in the United States, United Kingdom, Canada and Australia.
“With so much of our lives now on our PCs, everybody is vulnerable to crashed disks, theft, damage and accidental deletions,” says Carbonite President, Keith Cooper. “Almost everyone has a horror story about lost vacation photos, financial records and emails. We felt the world needed a backup service designed for consumers, not IT experts. With advanced remote support solution and broad and growing global reach, iYogi is a natural partner for us to spread the value to thousands of new customers. With Carbonite, there is nothing new to learn. You just sign up on the website and Carbonite does the rest.”
iYogi is a global on-demand services company that provides personalized computer support for consumers and small businesses in United States, United Kingdom, Canada and Australia. iYogi’s unique model, including proprietary technology Digital Service Cloud and highly qualified technicians. Is designed to eliminate computer-related stress and keep millions of digitally dependent consumers and small businesses always protected and productive. Only iYogi – with its proven global expertise delivery model, intelligent customer insight systems, easy-to-use self-help tools and automated PC optimization and computer support services – offers users a simple yet comprehensive path to digital serenity. iYogi has perfected the remote technical support model to over the current limitations of in-store, on-site, or call center services to become the fastest growing provider of support in the industry. Major resellers and technology companies are increasingly turning to iYogi to improve customer satisfaction, reduce return rates, and deliver a compelling new-value added offering to customers. For more information on iYogi and a detailed list of technologies supported, visit www.iYogi.net.
The Carbonite industry-first offer of unlimited online backup service for a flat, low price revolutionized the market for consumer and small business backup services. Since 2006, the company has backed up more than 39 billion files and has restored more than 3.2 billion lost files for its customers. Carbonite backs up more than 100 million files every day to high-redundancy storage servers in its Boston and Somerville, Mass. data centers.
The Carbonite mission is to provide a simple, affordable, and secure backup solution for the mainstream computer user. Carbonite supports both the Windows and Mac platforms. Carbonite is available directly at www.carbonite.com, and through international distributors. For more information, please visit www.carbonite.com.
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